Privacy Policy

1. Introduction

GigRaasta is operated by KIPAM PTY LTD (ABN 51 695 044 449), a company registered in Australia. We respect your privacy and handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what we collect, how we use it, and the choices you have.

2. Information we collect

• Account information — such as your name and email address.
• Content you provide — information you enter into the Service, such as profile details, invoices, and income or progress you choose to track.
• Usage information — technical and usage data collected automatically when you use the Service, such as device, browser and interaction data.

3. How we use your information

• to provide, operate and improve the Service;
• to authenticate you and keep your account secure;
• to respond to your enquiries and provide support;
• to understand how the Service is used so we can make it better; and
• to meet our legal and regulatory obligations.

4. Marketing communications

From time to time we may use your contact details — such as your email address, or a phone number if you choose to provide one — to send you news, tips, updates and offers about GigRaasta. You can opt out at any time using the unsubscribe link in our messages or by contacting us at privacy@gigraasta.com, and we will stop sending you marketing. We may still send you essential service messages, such as account, security or transactional notices.

5. How we share information

We share your information only with the service providers that help us run GigRaasta — for example hosting, authentication, database and analytics providers — and only as needed to deliver the Service. These third-party service providers may also collect or process some information in accordance with their own privacy policies. We may also disclose information where required by law. We do not sell your personal information.

6. Overseas disclosure

Some of our service providers may store or process information outside Australia. Where that happens, we take reasonable steps to ensure your information is handled consistently with this policy and the APPs.

7. Security

We take reasonable steps to protect your information, including encrypted, industry-standard authentication and access controls. No method of transmission or storage is completely secure, but we work to protect your information and to respond appropriately to any incident.

8. Data retention

We keep your information for as long as your account is active or as needed to provide the Service, and afterwards only as required to meet legal, accounting or reporting obligations.

9. Your rights

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete your account and associated data. To make a request, contact us at privacy@gigraasta.com.

10. Cookies and analytics

We use cookies and similar technologies, and privacy-respecting analytics, to keep you signed in and to understand how the Service is used. You can control cookies through your browser settings, although some features may not work without them.

11. Children

The Service is not intended for people under 18, and we do not knowingly collect their personal information.

12. Changes to this policy

We may update this policy from time to time. If we make material changes, we will take reasonable steps to let you know. The effective date at the top shows when it was last updated.

13. Contact us and complaints

For privacy questions or to make a complaint, contact us at privacy@gigraasta.com. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.