Terms of Service

1. Agreement to these terms

These Terms of Service (“Terms”) govern your access to and use of GigRaasta, including our website, applications and related services (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

2. Who we are

GigRaasta (the “Service”, available at gigraasta.com) is operated by KIPAM PTY LTD (ABN 51 695 044 449), a company registered in Australia (“we”, “us”, “our”). You can contact us at support@gigraasta.com.

3. Eligibility

You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract to use the Service. By using the Service you confirm that you meet these requirements.

4. Your account

• You agree to provide accurate information and to keep it up to date.
• You are responsible for keeping your login details secure and for all activity under your account.
• Please tell us promptly if you believe your account has been compromised.

5. Acceptable use

You agree not to:

• use the Service for any unlawful, harmful or fraudulent purpose;
• attempt to gain unauthorised access to the Service or other users’ data;
• disrupt, overload, scrape or reverse-engineer the Service; or
• misuse the Service in a way that infringes the rights of others.

6. Guidance only — not professional advice

GigRaasta provides general educational guidance to help freelancers get started and grow, including information about freelancing platforms, getting paid, invoicing and tax basics. This guidance is provided for general information only and is not professional tax, legal, financial, accounting or immigration advice. Tax rules (including Pakistan’s FBR rules) and platform policies change and vary by individual circumstances. You should verify important decisions with a qualified professional and the relevant authority before acting.

7. No guarantee of earnings or results

GigRaasta is a guidance and tools service. It is not an employer, agency or client, and it does not provide you with work or pay you. Any examples, plans, tips or figures shown in the Service are illustrative only. Your results depend on many factors outside our control, including your own effort and skills, market conditions, and the third-party platforms you use. We do not promise or guarantee that you will obtain clients, earn any particular income, or achieve any specific result from using the Service.

8. Third-party platforms and services

The Service references and helps you work with third-party platforms and providers (for example Fiverr, Upwork, Payoneer and Wise). We are not affiliated with, endorsed by, or responsible for those third parties. Your use of them is governed by their own terms, and any dealings you have with them are solely between you and them. We do not control and are not responsible for their availability, policies, fees, or decisions — including any suspension, restriction or ban of your account on those platforms.

9. Fees

The Service is currently free to use. If we introduce fees in the future, we will make the pricing clear and give you notice before any fee applies to you. You are responsible for any taxes that apply to you.

10. Intellectual property

We own the Service and its content (excluding Your Content, defined below), and grant you a limited, non-exclusive, non-transferable licence to use the Service for your personal, lawful use. You must not copy, modify, distribute or create derivative works from the Service except as permitted by these Terms or by law.

11. User-generated content

The Service may let you create, upload or store content, such as profile details, invoices and notes (“Your Content”). You retain ownership of Your Content. You are responsible for Your Content and confirm that you have the rights to it and that it does not breach any law or third-party rights. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and process Your Content solely to operate and provide the Service to you. We may remove content that we reasonably believe breaches these Terms or the law.

12. Feedback

If you send us ideas, suggestions or feedback about the Service (“Feedback”), you agree that we may use it without restriction or any obligation to you, and you assign to us all rights, title and interest in that Feedback. Feedback is given voluntarily, and we are free to use it to improve the Service without compensation or credit.

13. Privacy

Our Privacy Policy explains how we handle your personal information. By using the Service, you acknowledge that handling as described in that policy.

14. Disclaimers

To the extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind. Nothing in these Terms limits any rights you have under the Australian Consumer Law or other rights that cannot lawfully be excluded.

15. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental or consequential loss, or for any loss of profits, income, data or goodwill, arising from your use of the Service. Where liability cannot be excluded, our total aggregate liability to you for all claims arising out of or in connection with the Service or these Terms is limited, to the maximum extent permitted by law, to one hundred Australian dollars (AUD 100).

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless KIPAM PTY LTD and its officers, employees and agents from any claims, losses, liabilities and expenses (including reasonable legal costs) arising from your breach of these Terms, your misuse of the Service, or Your Content.

17. Force majeure

We are not liable for any failure or delay in performing our obligations where the failure or delay results from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, power or internet failures, or failures of third-party services or suppliers.

18. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms or if we reasonably need to protect the Service or other users. After your account is closed, we will delete or de-identify your personal information within a reasonable period, except where we are required to retain it to meet legal, accounting or reporting obligations, as described in our Privacy Policy.

19. Changes to the Service

We’re always working to improve GigRaasta, so the Service will keep evolving. We may add, modify, suspend or discontinue features at any time. We’ll try to avoid unnecessary disruption and to give you reasonable notice of significant changes where we can, and the Service may occasionally be unavailable while we carry out maintenance or updates.

20. Changes to these terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to let you know. Your continued use of the Service after the changes take effect means you accept the updated Terms.

21. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be read down or severed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

22. Entire agreement

These Terms, together with our Privacy Policy, make up the entire agreement between you and us about the Service, and replace any prior agreements or understandings on that subject.

23. Governing law

These Terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland and the courts of appeal from them.

24. Contact us

Questions about these Terms? Email us at support@gigraasta.com.